Now link your WhatsApp Business account with Facebook for seamless connectivity with customers
To make it easier for businesses to connect with their customers through WhatsApp, the social media giant is releasing an update that will allow WhatsApp Business accounts to link to their Facebook pages. The latest feature is being rolled out for Android and iOS, so users can grab information from their company’s Facebook page to link to the WhatsApp Business account.
According to an Android police report, the new feature will also allow users to create ads for their Facebook pages that are redirected to the linked WhatsApp Business account. In other words, when someone clicks on a Facebook ad, they will automatically be taken to the WhatsApp Business app.
WhatsApp Business users should first make sure their app is updated to the new version from Google Play and App Store. After that, open the settings menu of the WhatsApp Business app and choose âLinked Accountsâ. You will have the option to open Facebook here and link to the existing page.
You also have the option to select multiple categories for your business. This can be done by going to Settings> Company Profile> Edit Profile> Categories. Here you will find different brands to choose from, such as clothing and accessories, auto service, and school. You can also find the category you want to select.
Meanwhile, Facebook has just launched Messenger Room which will allow up to 50 users to make video calls, and it looks like the social media giant will also provide WhatsApp users with a shortcut to this upcoming new tool, giving them access to another video call. choices.