The National Insurance Corporation urges customers who have submitted claims to the organization to provide their bank account or cash information in order to receive their payment.
As part of the measures to control the spread of covid-19, the NIC no longer makes payments by check from its office. Benefit claims are now paid to contributors through their local financial institution.
To provide bank account or credit union information, customers should log into the NIC website at www.stlucianic.org, click on the Financial Account Information tab, and complete the form.
The new system reduces the turnaround time to receive benefits and improves customer service.
According to NIC Director of Communications Shervon Alfred, “We have implemented measures that will reduce the need for clients to visit NIC offices, as recommended by local health authorities. This is particularly important in light of the current outbreak of new cases of covid-19 and the presence in Saint Lucia of the new delta variant of the virus. “
“We want people waiting for payment from NIC to make sure they have already submitted their bank or credit union account details, as the organization will only make payments through a local financial institution, ”added Alfred.
Financial account information is only required once and does not need to be resubmitted with each complaint filed. Customers should ensure that they enter the details of an open and active account in their name, as NIC will not be responsible for any losses associated with funds wrongly credited to the wrong beneficiaries.
People without internet access can visit any NIC office to collect a bank information form to fill out. The information on the physical form must be validated by your respective financial institution.
