Georgia Medicaid Clients Urged to Update Account Information to Prepare for End of Federal PHE

The Georgia Department of Human Services is preparing for a re-determination of Medicaid beneficiary eligibility by asking all clients to update their account information.

This is the first step in the process to ensure eligible customers maintain coverage when the Federal Public Health Emergency (EMP) ends.

In March 2020, the federal government began allowing states to temporarily adjust enrollment and redetermination policies to help prevent people on Medicaid from losing health coverage during the pandemic. Only customers who died, left the state, were incarcerated, or requested to have their coverage terminated had their case closed.

National PHE was previously extended through July 15, 2022. While it may be extended again, it is important for Georgia Medicaid clients to start preparing by ensuring their account details are listed correctly. in the Georgia Gateway customer portal.

Georgia Medicaid customers can quickly and easily report any information that has changed since their last application or renewal by logging in or creating an account at gateway.ga.gov. This includes changes to phone number, address, employment or income, and people in their household.

Georgia Gateway now offers a paperless option for customers to receive documents by email for added convenience. Customers can learn how to sign up for paperless by watching “Go Green!”